Frequently Asked Questions
Yes, the SARA ESD Laboratory is NELAC accredited since February 2008. Please refer to our TCEQ NELAC FOA document for specific accredited analyte and matrix information.
Because the results of the tests you request may be used to determine the presence or magnitude of a problem, it is vital to know that the laboratory analyzing the sample(s) is capable of producing quality data. NELAP accredited laboratories set the standard for producing data that is of known and documented quality. A highly trained staff together with an established and documented quality system ensures the highest level of excellence for laboratory performance. NELAP accreditation is also a requirement for laboratories that submit data to the Texas Commission on Environmental Quality.
With over 120 different EPA Drinking Water regulated contaminants; there is no single test to determine if your water is safe to drink. At a minimum, consider having your well water tested annually for nitrate and coliform bacteria. For additional information on the EPA Drinking Water regulated contaminants, we recommend you call the TCEQ Public Drinking Water staff at (512) 239-4691. This line is answered 8am – 5pm Monday – Friday, except state holidays. Inform the receptionist why you are calling and you will be transferred to the appropriate TCEQ staff member.
For Public Drinking Water Systems, contact the TCEQ Public Drinking Water Section at (512) 239-4691 for further instructions. For private well clients, we recommend disinfecting and retesting your well. Disinfection Private Well GI-432
For regulatory reasons, the San Antonio River Authority Laboratory does not provide sample collection services for public water systems. Sample collection information will be mailed along with the sample containers. Please contact the Laboratory Services Coordinator at (210) 302-3649 for sampling information and sample containers.
Yes, the laboratory provides approved sample containers free of charge. Contact the Laboratory Services Coordinator to arrange container pickup or delivery.
The SARA Regional Environmental Laboratory is located at 600 E. Euclid Ave., San Antonio, Texas 78212. Sample delivery entrance is located on Atlanta St. between E. Euclid Ave. and E. Elmira St./toggle]
If you have not received your invoice and/or analytical report please contact the Laboratory Services Coordinator at (210) 302-3649.
If you have a question about your invoice and/or analytical report please contact the Laboratory Services Coordinator at (210) 302-3649.
Payment for analysis is due at the time that samples are submitted. Please refer to the current Fee Schedule for current pricing information. The laboratory accepts Cash or Check for payment of analytical testing services.
Due to the extra administrative costs associated with invoicing and billing cash/check payment is required upon sample receipt. Depending on the amount and frequency of samples submitted, an account may be created and invoicing may be possible.
For clients who will submit samples on a monthly basis an account may be created for monthly invoicing of analytical testing services. If you would like to set up an account for laboratory services please contact the Laboratory Services Coordinator at (210) 302-3649.
Results are emailed, faxed or mailed according to the client’s preference as indicated on the chain of custody form.
Standard sample turn around time is 10 – 14 days business days for chemistry parameters and 3 – 5 business days for microbiology parameters, after sample submission.
The laboratory is not open on the weekends. However, weekend sample submittals may be possible when prior arrangements have been made with Laboratory Services Coordinator at (210) 302-3649.